The most significant impact of the COVID-19 pandemic on enterprises has been the widescale move from office-based to home working, which has necessitated large-scale changes in how they manage both their workforces and the content they work with.

Enterprises that are still use legacy systems may have managed to survive the pandemic thus far, but they are putting their future success at risk. The organizations that continue to use legacy systems that are not optimized for flexible deployment, that can adapt to rapidly evolving circumstances, and are not capable of providing enhanced security features to manage large numbers of remote workers put their data and their organization at risk.

Omdia Research recently produced their report Omdia Universe: Selecting a Content Services Platform Solution, 2021–22 at the height of the pandemic. This presentation will present some of the findings of the report.

It will include:

• The current state of the content services market
• Issues and challenges faced by enterprises, particularly in light of the COVID-19 pandemic
• Considerations that enterprises need to bear in mind when selecting a content services platform
• Some of the key capabilities that enterprises should look for in a content services platform
• Key findings and takeaways from the report